Anyone else have similar experiences?

I’ve gotta tell you, I’m really struggling with online pokies thing. I thought I’d jump in and have a blast, but it’s been a rollercoaster. I found this site that looked super fun, but the moment I tried to deposit, things went sideways. The payment options were confusing, and I ended up getting charged twice! I mean, how does that even happen? Now I’m stuck waiting for customer service to sort it out, and I just want to play without all this stress. Anyone else have similar experiences?